Tech Show Madrid
Panel discussion: From chatbots to intelligent agents: Real cases and challenges of enterprise adoption
AI agents are moving beyond the limited role of conversational assistants to become true digital collaborators capable of executing tasks, making decisions and adapting to their environment. In this panel we bring together CDOs and data leaders to explore how organizations are incorporating intelligent agents into their processes: from customer care to operational automation and decision support. We will discuss real cases, tangible benefits, associated risks and, above all, the technical, organizational and cultural challenges to effective adoption.