Tech Show Madrid
Smart contacts on WhatsApp to drive customer service excellence: Sejescar's success story
The growing adoption of conversational AI responds to the need for companies to connect with their customers on the channels already used by their users, such as WhatsApp, the most popular messaging app in Spain. Industry benchmarks such as Blip have helped brands like Sejescar, a leader in electrical damage repair, to apply intelligent solutions to improve customer satisfaction and optimize their internal processes.