In recent years, we have been experiencing an unprecedented technological revolution, thanks to artificial intelligence. But what is the starting point for large organizations, and how are they evolving their technology to incorporate AI and harness its full potential?

At Mapfre Spain, we are entering the second year of our technology transformation plan with a focus on adopting AI—both in terms of people and processes—guided by a clear vision: technology is the enabler of an “augmented” company, with people always at the center.