Speakers
						Nicolas Castro
				
					Key Account Manager Customer Success, 
				
				
					
						Blip
					
				
				
				
			
			
			
				
					
		
		
	Nicolas Castro has more than ten years of experience managing strategic relationships with clients in multinational technology and consumer companies such as PlayStation, Finerio Connect and Grupo Arcor. He is currently Key Account Manager for Blip (Meta partner), where he drives Customer Success and Expansion strategies in global markets.
He has led process optimization and use case development projects for conversational bot solutions, working closely with product teams to align technology and business.
His background is characterized by a consultative and results-oriented approach, combining strategic analysis with a human vision to build strong relationships and generate long-term value.
				
			
			
			
			
			
			
			
			
				
						Sessions
					
					- 
									30-Oct-2025TFM KEYNOTE THEATRESmart contacts on WhatsApp to drive customer service excellence: Sejescar's success story
 
                     
                        
HR Technologies
Learning Technologies)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
      
      
      
      )
)
)
)
)
)
)
)
)
)
)
      )
)
)
)
)
)
)
)
)
)
)