News

13 Oct 2025

More sales on Black Friday with WhatsApp

More sales on Black Friday with WhatsApp

Do you know how to turn every conversation into a sales opportunity? B2Chat is the intelligent platform that centralizes your multichannel messages (WhatsApp, Instagram, web...) and automates them with chatbots so that your customers always find an answer to their purchase decision - even while you sleep.

Black Friday is the most anticipated shopping event of the year, but also the most competitive. In this scenario saturated with ads and promotions, standing out requires more than discounts: you need to connect quickly, with personalized messages and in the channel that your customers use every day. And that's where WhatsApp comes in.

With a 99% open rate, WhatsApp has become the star tool for capturing and converting leads during campaigns such as Black Friday. Brands that integrate it into their strategy manage to respond instantly, resolve doubts and close sales without the customer having to leave the conversation.

How to take advantage of WhatsApp on Black Friday with B2Chat?

  • Automate your promotions without losing the human touch: create intelligent chatbots that inform about offers, manage orders or solve frequently asked questions while your team focuses on the most important conversions.

  • Segment your campaigns and launch exclusive offers: with B2Chat's segmented mass mailings, you can personalize your messages for each customer group and increase your open and response rates.

  • Connect WhatsApp with your online store and CRM: synchronize data, abandoned carts and post-sale tracking from a single platform. B2Chat easily integrates with Shopify, HubSpot and many more.

  • Measure what really matters: analyze clicks, responses and conversion results in real time to optimize your Black Friday strategy on the fly.

Leading companies such as Henkel, Yamaha or Royal Caribbean, among more than 800 other companies, already use B2Chat to optimize customer service and increase sales in high-demand seasons. In campaigns where every second counts, having a centralized multichannel customer service system can make the difference between losing or winning a sale.

This Black FridayDon't let your customers get lost in hundreds of emails and ads. Lead them directly to a conversation that converts.
Find out how B2Chat can help you automate your communication, manage more leads and close more sales from WhatsApp.
Request your free demo at b2chat.eu.
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